Contact Us

Got a question about a sweepstakes casino review, a redemption process, or something you spotted on queeringthechurch.com that doesn't look right? This page explains how to reach us and what we can (and can't) help with.

What we can help with

• Corrections or updates to information about a listed operator — welcome offers, eligible states, or editorial ratings that may have changed
• Feedback on our reviews and comparison criteria for sweepstakes and social casinos
• General questions about how the sweepstakes model works, including Gold Coins and Sweepstakes Coins
• Suggestions for new operators to research and consider for coverage
• Reports of outdated links, broken pages, or inaccurate details anywhere on the site

What we can't help with

New Sweepstakes Casinos is an independent research and review site. We are not a sweepstakes casino, and we don't operate any of the platforms listed here, including Crown Coins, SplashCoins, Casino.Click, Free Spins, Lucky.me, Crash Duel, Spree, Spinblitz, Dorados or McLuck. That means we're not able to help with:

• Account logins, password resets, or verification issues on a specific casino site
• Sweepstakes Coins redemption status, processing times, or payment queries
• Identity verification (KYC) requests tied to your account on an operator's platform
• Deposits, coin purchases, or refunds — these are handled directly by the operator

For any of the above, the fastest route is the support channel on the operator's own site — most list an email address, live chat, or help centre in their account settings or footer. They hold your account details and redemption records, and we don't have access to either.

Before you get in touch, a few things worth checking

A lot of the questions we hear are answered on the site already. If you're trying to work out whether a platform is available where you live, remember that sweepstakes casino availability varies by state, and some states restrict or prohibit this model entirely — operators decide for themselves which states they serve, and that list can change. Always check the operator's own terms for the most current eligibility before signing up.

If your question is about deposit limits, time-outs, or general concerns about your play, our Responsible Gambling page has resources worth reading first. For the legal and contractual side of using this site, see our Terms and Conditions. And if you want more background on how we research and rate operators, the About Us page covers our approach in full.

How we handle commercial relationships

New Sweepstakes Casinos may earn a commission when readers click through to a listed operator, which is how independent comparison sites like this one stay free to use. That relationship never decides where an operator ranks or what we say about it in a review — commission doesn't buy position, and a strong headline offer doesn't excuse a genuine drawback from being mentioned.

What to include in your message

If you're reporting an error or asking about coverage of a specific operator, it helps to include:

1. The page or operator name the query relates to
2. What you believe is outdated, missing, or incorrect
3. Any source or screenshot that supports the correction, where relevant
4. Your general location (state), if the query relates to eligibility or availability

This lets us verify and act on feedback faster than a vague note, and it means genuine corrections get reflected sooner rather than later.

A note on age and eligibility

This site, and the operators listed on it, are intended for adults only. Most sweepstakes casinos require users to be at least 18, though some set a minimum age of 21 depending on the state or the operator's own policy. If you're contacting us with a question about eligibility, checking the specific operator's terms for their age and state requirements is the most reliable next step.